CloneICP ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Authentication data from Google or email sign-in
1.2 Usage Data
When you use the Service, we automatically collect:
- Search queries (LinkedIn URLs and context you provide)
- Search results and interactions (exports, shares, feedback)
- Subscription tier and usage counts
- IP address and general location (country/region)
- Browser type and device information
- Pages visited and features used
1.3 Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences
- Analytics and performance monitoring
- Advertising and conversion tracking (with consent)
You can manage cookie preferences through your browser settings or our cookie banner.
2. How We Use Your Information
We use your information to:
- Provide and improve the Service
- Process your searches and deliver results
- Manage your subscription and billing
- Send service-related communications
- Analyze usage to improve features
- Prevent fraud and enforce our Terms
- Comply with legal obligations
We do not sell your personal data to third parties.
3. Third-Party Services
We use trusted third-party services to operate CloneICP. These services may process your data as follows:
3.1 Stripe (Payments)
Stripe processes your payment information. We do not store your credit card details on our servers. See Stripe's Privacy Policy.
3.2 Supabase (Database and Authentication)
Supabase hosts our database and authentication services. Your account data and search history are stored on Supabase infrastructure. See Supabase's Privacy Policy.
3.3 Exa AI (Search API)
Exa AI powers our semantic search capabilities. Seed profile URLs and search queries are sent to Exa for processing. See Exa AI's Privacy Policy.
3.4 Anthropic (AI Analysis)
Claude by Anthropic analyzes profiles to extract characteristics. Profile data may be processed by Anthropic's API. See Anthropic's Privacy Policy.
3.5 Analytics (PostHog, Google Analytics)
We use analytics services to understand usage patterns and improve the Service. This includes anonymized usage data. You can opt out of analytics tracking.
3.6 Google Tag Manager
We use GTM to manage analytics and advertising tags. With your consent, this includes conversion tracking for advertising campaigns.
4. Data Retention
We retain your data as follows:
- Account data: Until you delete your account, plus 30 days
- Search history: 12 months, then anonymized for analytics
- Billing records: 7 years (legal requirement)
- Analytics data: 26 months (anonymized)
You can request deletion of your data at any time by contacting us.
5. Your Rights
Depending on your location, you may have the following rights regarding your data:
5.1 General Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
5.2 GDPR Rights (European Users)
If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
5.3 CCPA Rights (California Residents)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at support@cloneicp.com. We will respond within 30 days.
6. Cookies
We use the following types of cookies:
- Essential: Required for the Service to function (authentication, security)
- Functional: Remember your preferences and settings
- Analytics: Help us understand how you use the Service
- Marketing: Used for advertising and conversion tracking (with consent)
You can manage cookie preferences through our cookie banner or your browser settings.
7. Security
We implement industry-standard security measures including:
- HTTPS encryption for all data in transit
- Encrypted data at rest
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing through Stripe
While we strive to protect your data, no system is 100% secure. You are responsible for maintaining the security of your account credentials.
8. Children's Privacy
CloneICP is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place, including standard contractual clauses where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: support@cloneicp.com
For GDPR inquiries, you may also contact our Data Protection contact at the same email address.