How Can We Help?
We typically respond within 24 hours on business days.
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Response Time
Within 24 hours
Common Questions
How do I cancel my subscription?
Go to your Account settings and click "Manage Billing" to access the Stripe customer portal where you can cancel anytime.
Can I get a refund?
Yes, we offer full refunds within 14 days of your first purchase if you've used fewer than 5 searches. See our refund policy.
Why am I not finding good matches?
Try using multiple seed profiles (available on Starter and Pro plans) for better pattern detection. More seeds = better results.
How do I upgrade my plan?
Visit the pricing page and select your desired plan. Your new plan activates immediately.